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Application Advisor - Service Desk - Lemonsoft Oyj - Kouvola, Finland
Customer Support Specialist
Job Description
Provides technical support and customer service for Lemonsoft's ERP software, handling customer inquiries via phone and digital channels, producing support materials, and building long-term customer relationships.
Company Information
Financial Overview (2024)
Lemonsoft Oyj was profitable in 2024 with revenue of €18.3M and a profit margin of 0.2%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Customer service experience
- Understanding of business processes
- Good communication skills
- Proficiency in Finnish
Responsibilities
- Handle customer inquiries
- Resolve technical issues
- Create support documentation
- Build customer relationships
Field:
Customer service
Education Level
Vocational school
Specialisations:
- Customer support
- ERP
Perks
- None
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Overview
Job Description
Provides technical support and customer service for Lemonsoft's ERP software, handling customer inquiries via phone and digital channels, producing support materials, and building long-term customer relationships.
Company Information
Lemonsoft Oyj
Financial Overview (2024)
Lemonsoft Oyj was profitable in 2024 with revenue of €18.3M and a profit margin of 0.2%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Customer service experience
- Understanding of business processes
- Good communication skills
- Proficiency in Finnish
Responsibilities
- Handle customer inquiries
- Resolve technical issues
- Create support documentation
- Build customer relationships
Field:
Customer service
Specialisations:
- Customer support
- ERP
Education Level
Vocational school
Minimum Years of Experience
1 year
Perks
- None